Renewing Your License
- We usually release our major update every 3-4 months, and release our minor update every 2-3 weeks. It is important for you to use our latest product. Your license comes with a one-year Updates and Support plan. To continue to receive new features, performance enhancements and our dedicated support, make sure to renew your plan.
- Renewal and Support Plan Price is
1. Before your plan has expired: 25% of software license per year.
2. After your plan has expired: 60% of software license for the first year, and 25% per year after that.
- Please contact us (support@rasteredge.com) with the following information to renew your plan.
1. Purchased license name, unit
2. Order ID
3. Order date
4. Order email
5. Years to renew
- Our support team will send you the purchase link. Once confirmed your payment, you will get the latest product and our dedicated support.